Foundation Diploma In Travel & Tourism Management

Foundation Diploma In Travel & Tourism Management

About the course:

The course provides a comprehensive knowledge of Travel & Tourism Industry along with Professional skills. A student can get a highest level of knowledge to understand the Airline and Travel-Tourism Industry. Under one year programme you get 360° knowledge. It covers the entire travel domain like understanding the airline fare concept, Automated Electronic Ticketing on AMADEUS & GALILEO and Holiday Package Management. You also learn the function and management of a travel agency. The professional skills add an extra advantage for the rapid growth. Learn about the business communication.

 

Course Format:

The course is available in classroom Lecture & Practical Based training.

What you will learn
  • Understanding Aviation, Travel & Tourism
  • Provide, promote and facilitate travelers with available services both from airline and travel agency perspective
  • Industry rules & regulations
  • Plan travel itineraries
  • Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
  • Provide good customer service and retain customer loyalty
  • Well versed in Global Distribution System
Key Topics – Travel, Tourism & Holiday Package
  • Understand the world & travel geography
  • Making and planning of itinerary through worldwide
  • Travel terminologies
  • Airport handling
  • Travel documents
  • International rules and regulation
  • Fare – understand the type of fare
  • Fare- rules and applicability
  • How to find the best fare
  • Understand the different RBDs (Reservation Booking Designator)
  • Global indicators
  • IATA areas
  • Air transport essentials
Computerized reservation system/GDS – Amadeus
  • Agent assembly areas
  • Sign-in/off
  • How to encode and decode airlines, airport and cities codes.
  • Checking of availability
  • Making of a PNR- Adult, Child & Infant
  • PNR components- SSR,OSI, MEDA, MAAS, WCHR & more
  • Fare finding-Lowest fare, Multiple airline fares, fare for a specific date & more
  • Creating of TST- Adult, Child & Infant
  • Manual TST Creation
  • Issuance of E-ticket
  • Reissue/Revalidation
  • Refund-full and partial
  • MPD-Standalone and Auxiliary
  • Managing airline queues
  • Holiday package management-domestic & international
  • Designing, costing & budgeting of fit package
  • Understand the package components.
  • How to manage the vendor for car and hotel
  • Under the queries
Key Topics – Skills Training
  • English Communication & Writing Skills
  • Improve Your Listening Skills.
  • Presentation Skills to build confidence
  • Public Speaking With Meeting Etiquette.
  • Etiquette’s of customer sales and service
  • Sales technique – Cross & Up sell
  • Business communication
  • Professional E-mail Management
  • Basic computer & Typing Skills
  • Advanced Microsoft Word, Power Point & Excel For The Future Growth
  • Personality Development & Motivational Skills

Who should attend:
  • 10+2
  • Under Graduates/Graduates
  • Travel agents
  • Airline reservation agents
  • Tour operators
  • Call center agents
Certificate Awarded

By successfully completing the final examination you will receive Diploma In World Travel & Tourism Management

Additional information

The training will be top notch for travel & tourism skill seekers. This module will be of both Lecture Based Training (LBT) & Computer Based Training (CBT) where practical knowledge plays a pivotal roles. Students are provided with the practical examples to resolve the queries and ability to cope up with the real time needs of the traveler.