DATM - Diploma In Air Ticketing Management
Course Format:
Diploma in Air Ticketing Management is the course designed for the students who are enthusiastic towards the Ticketing and use of Global Distribution System such as Amadeus/Galileo. After completion of the course, one will have a good knowledge on Airline Fares and good command in GDS.
Duration:
9 Months
What you will learn
- Understanding Aviation, Travel & Tourism
- Provide, promote and facilitate travelers with available services both from airline and travel agency perspective
- Industry rules & regulations
- Plan travel itineraries
- Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
- Provide good customer service and retain customer loyalty
- Get well versed with Global Distribution System (GDS)
Key Topics – Travel, Tourism & Holiday Package
- Understand the world & travel geography
- Making and planning of itinerary through worldwide
- Travel terminologies
- Airport handling
- Travel documents
- International rules and regulation
- Fare – understand the type of fare
- Fare- rules and applicability
- How to find the best fare
- Understand the different RBDs (Reservation Booking Designator)
- Global indicators
- IATA areas
- Air transport essentials
Computerized reservation system/GDS on Amadeus
- Agent assembly areas
- Sign-in/off
- How to encode and decode airlines, airport and cities codes.
- Checking of availability
- Making of a PNR- Adult, Child & Infant
- PNR components- SSR,OSI, MEDA, MAAS, WCHR & more
- Fare finding-Lowest fare, Multiple airline fares, fare for a specific date & more
- Creating of TST- Adult, Child & Infant
- Manual TST Creation
- Issuance of E-ticket
- Reissue/Revalidation
- Refund-full and partial
- MPD-Standalone and Auxiliary
- Managing airline queues
- Holiday package management-domestic & international
- Designing, costing & budgeting of fit package
- Understand the package components.
- How to manage the vendor for car and hotel
- Under the queries
Who should attend
- 10+2
- Under Graduates/Graduates
- Travel agents
- Airline reservation agents
- Tour operators
- Call center agents
Certificate Awarded
By successfully completing the final examination you will receive Diploma in Air Ticketing Management.
Additional information
The training will be top notch for travel & tourism skill seekers. This module will be of both Lecture Based Training (LBT) & Computer Based Training (CBT) where practical knowledge plays a pivotal roles. Students are provided with the practical examples to resolve the queries and ability to cope up with the real time needs of the passenger.
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