Diploma In World Travel and Tourism Management
About the course:
Diploma In World Travel and Tourism Management course provides a comprehensive knowledge of Travel & Tourism Industry along with Professional skills. A student can get a highest level of knowledge to understand the Airline and Travel-Tourism Industry. The course covers the entire travel domain like understanding the airline fare concept, Automated Electronic Ticketing on GALILEO and Holiday Package Management. You also learn the function and management of a travel agency. The professional skills add an extra advantage for the rapid growth along with business communication.
Duration: 12 Months with Paid Internships
Course Format:
Diploma In World Travel and Tourism Management is available in classroom Lecture & Practical Based training.
What you will learn
- Understanding Aviation, Travel & Tourism
- Learn About IATA World Geography, Airline, City and Airport IATA Codes
- Industry Rules & Regulations
- Plan Travel Itineraries and Tour Management
- Become A Travel Professional About Holiday Package Management
- VISA and Types of VISA
- Sell Hotel Accommodation & Pre-Packaged Tour Products
- Provide Good Customer Service & Retain Customer Loyalty
- Well Versed in Global Distribution System for Electronic Ticket
- Learn Soft Skills for The Rapid Growth in Travel & Tourism Industry
- Interview Practice and Mock Interview
Key Topics – Travel, Tourism & Holiday Package
- Understand the world & travel geography
- Making and planning of itinerary through worldwide
- Travel terminologies
- Airport handling
- Travel documents
- International rules and regulation
- Fare – understand the type of fare
- Fare- rules and applicability
- How to find the best fare
- Understand the different RBDs (Reservation Booking Designator)
- Global indicators
- IATA areas
- Air transport essentials
Global Distribution System (GDS)
In this course you have the provision of learning the leading GDS
- Agent assembly areas
- Sign-in/off
- How to encode and decode airlines, airport and cities codes.
- Checking of availability
- Making of a PNR- Adult, Child & Infant
- PNR components- SSR,OSI, MEDA, MAAS, WCHR & more
- Fare finding-Lowest fare, Multiple airline fares, fare for a specific date & more
- Creating of TST- Adult, Child & Infant
- Manual TST Creation
- Issuance of E-ticket
- Reissue/Revalidation
- Refund-full and partial
- MPD-Standalone and Auxiliary
- Managing airline queues
- Holiday package management-domestic & international
- Designing, costing & budgeting of fit package
- Understand the package components.
- How to manage the vendor for car and hotel
- Under the queries
Key Topics – Skills Training
- English Communication & Writing Skills
- Improve Your Listening Skills.
- Presentation Skills to build confidence
- Public Speaking With Meeting Etiquette.
- Etiquettes of customer sales and service
- Sales technique – Cross & Up sell
- Business communication
- Professional E-mail Management
- Basic computer & Typing Skills
- Advanced Microsoft Word, Power Point & Excel For The Future Growth
- Personality Development & Motivational Skills
Who should attend
- 10+2
- Under Graduates/Graduates
- Travel agents
- Airline reservation agents
- Tour operators
- Call center agents
Certificate Awarded
By successfully completing the final examination you will receive Diploma In World Travel and Tourism Management
Additional information
The training will be top notch for travel & tourism skill seekers. This module will be of both Lecture Based Training (LBT) & Computer Based Training (CBT) where practical knowledge plays a pivotal roles. Students are provided with the practical examples to resolve the queries and ability to cope up with the real time needs of the traveler.
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