Diploma In World Travel and Tourism Management
DWTTM
About the course:
Diploma In World Travel and Tourism Management course provides a comprehensive knowledge of Travel & Tourism Industry along with Professional skills. A student can get a highest level of knowledge to understand the Airline and Travel-Tourism Industry. The course covers the entire travel domain like understanding the airline fare concept, Automated Electronic Ticketing on GALILEO and Holiday Package Management. You also learn the function and management of a travel agency. The professional skills add an extra advantage for the rapid growth along with business communication.
Course Format:
Diploma In World Travel and Tourism Management is available in classroom Lecture & Practical Based training. The Course is available online & Offline mode with live system practice on GDS.
What you will learn :
- Learn how to make international flight connection with lowest fare.
- Understand the IATA City/Airport and Airline code.
- Learn the deep excellent knowledge of Air Ticketing on “Live Software” like Amadeus & Galileo.
- Plan travel itineraries for Domestic & International destination
- Sell international Rail like “Bernina Express & Euro Rail”, International car rental, Hotel accommodation, Cruises and Pre-packaged tour products
- Provide good Customer Service and retain customer loyalty
- Well versed in GDS software like Amadeus & Galileo with Live system practice with remote access & get Unlimited System Practice .
- Learn Soft Skills for The Rapid Growth in Travel & Tourism Industry
- Interview Practice and Mock Interview
Key Topics – Travel, Tourism & Holiday Package
- Understand the world & travel geography & make International Flight connection (On Galileo & Amadeus- Live Practice during the class)
- Making and planning of itinerary through worldwide (Live Practical Session only)
- Travel terminologies- Only Practical
- Airport handling- International scenario only.
- VISA- Making VISA File, Uploading documents and schedule for the VISA Interview. (Live session Only)
- International Air Ticketing rules and regulation
- Fare – understand the type of fare
- How to find the best fare
- International Hotel Booking- Only Practical over the email on phone call.
Global Distribution System (GDS) Most Important Topic for Internation Jobs like Dubai & Singapore.
In this course you have the provision of learning the leading GDS on live mode only.
- Agent assembly areas
- How to encode and decode airlines, airport and cities codes.
- Checking of flight availability and making flight connection.
- Making of a PNR- Adult, Child & Infant with seat
- PNR components- SSR,OSI, MEDA, MAAS, WCHR & DOCS & DOCO for USA and Canada Travel
- Fare finding-Lowest fare, Multiple airline fares, fare for a specific date & more
- Creating of TST- Adult, Child & Infant
- Manual TST Creation
- Issuance of E-ticket
- Reissue/Revalidation
- Refund-full and partial
- MPD-Standalone and Auxiliary
- Managing airline queues
- Holiday package management-domestic & international
- Designing, costing & budgeting of fit package
- Understand the package components.
- How to manage the vendor for car and hotel
- Make the reservation for Hotel, Car and Cruise during the live session
Key Topics – Skills Training
- English Speaking Free class- from Basic to advance level
- Improve Your Listening Skills.
- Presentation Skills to build confidence
- Public Speaking with Meeting Etiquette.
- Etiquettes of customer sales and service
- Sales technique – Cross & Up sell
- Business communication
- Professional E-mail Management
- Basic computer & Typing Skills
- Advanced Microsoft Word, Power Point & Excel for The Future Growth
- Personality Development & Motivational Skills
Who should attend
- 10+2
- Under Graduates/Graduates
- Travel agents
- Airline reservation agents
- Tour operators
- Call centre agents
Certificate Awarded
By successfully completing the final examination you will receive Diploma In World Travel and Tourism Management
Additional information
The training will be top notch for travel & tourism skill seekers. This module will be of both Lecture Based Training (LBT) & Computer Based Training (CBT) where practical knowledge plays a pivotal roles. Students are provided with the practical examples to resolve the queries and ability to cope up with the real time needs of the traveler.
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